Shipping Policy

1. Shipping Coverage

We currently ship products exclusively within Kenya (KE).

2. Order Cutoff Time

• Orders placed before 7:00 PM (GMT+03:00 – East Africa Time, Nairobi) are processed the same day.
• Orders placed after this time are fulfilled the next business day.

3. Delivery Time

• Handling Time: 0–1 business days (Fulfilled Monday – Saturday)
• Transit Time: 0–2 business days (Shipped Monday – Saturday)
• Total Delivery Time: 0–3 business days from order confirmation

4. Shipping Method & Cost

• Shipping Cost: Strictly free shipping on all orders
• No additional fees based on weight, size, quantity, or location
• No minimum or maximum order value required for free shipping

5. Shipping Conditions

• Applies to: All products in our store
• Currency: All pricing and communications are in Kenyan Shillings (KES)
• Shipping Provider: We use trusted local couriers to ensure safe and timely delivery

6. Tracking & Updates

Customers receive SMS or email notifications once their order has been dispatched and is en route.

Contact Information